Kato Status - Incident history https://status.katohq.com Kato Sat, 22 Aug 2026 21:00:00 +0000 Twilio Voice Maintenance Type: Maintenance Duration: 7 hours Affected Components: Twilio Calling (PSTN) Jul 14, 12:38:36 GMT+0 - Scheduled - Twilio will conduct planned infrastructure maintenance on the London (IE1) PoP from August 22, 2026, at 14:00 PDT until August 22, 2026, at 21:00 PDT. Overall service impact is expected to be minimal; however, Voice traffic routing through the IE1/London edge location may experience a brief interruption or intermittent impact of up to 90 seconds during traffic reconvergence. <BR> <BR> Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service drop during the switch replacement. Aug 22, 20:00:09 GMT+0 - Scheduled - Maintenance will begin as scheduled in 60 minutes. Aug 22, 21:00:09 GMT+0 - Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 23, 04:03:08 GMT+0 - Completed - The scheduled maintenance has been completed. Type: Maintenance

Duration: 7 hours

Affected Components:

<p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>12:38:36</var> GMT+0</small><br><strong>Scheduled</strong> - Twilio will conduct planned infrastructure maintenance on the London (IE1) PoP from August 22, 2026, at 14:00 PDT until August 22, 2026, at 21:00 PDT. Overall service impact is expected to be minimal; however, Voice traffic routing through the IE1/London edge location may experience a brief interruption or intermittent impact of up to 90 seconds during traffic reconvergence. <BR> <BR> Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service drop during the switch replacement..</p> <p><small>Aug <var data-var='date'> 22</var>, <var data-var='time'>20:00:09</var> GMT+0</small><br><strong>Scheduled</strong> - Maintenance will begin as scheduled in 60 minutes..</p> <p><small>Aug <var data-var='date'> 22</var>, <var data-var='time'>21:00:09</var> GMT+0</small><br><strong>Identified</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary..</p> <p><small>Aug <var data-var='date'> 23</var>, <var data-var='time'>04:03:08</var> GMT+0</small><br><strong>Completed</strong> - The scheduled maintenance has been completed..</p> ]]> Sat, 22 Aug 2026 21:00:00 +0000 https://status.katohq.com/maintenance/cmt0sdmtc2hth0rmgmv5vh4ee https://status.katohq.com/maintenance/cmt0sdmtc2hth0rmgmv5vh4ee Twilio Voice Maintenance Type: Maintenance Duration: 7 hours Affected Components: Twilio Calling (PSTN) Jul 14, 12:35:12 GMT+0 - Scheduled - Twilio will conduct planned infrastructure maintenance on the London (IE1) PoP from August 21, 2026, at 14:00 PDT until August 21, 2026, at 21:00 PDT. Overall service impact is expected to be minimal; however, Voice traffic routing through the IE1/London edge location may experience a brief interruption or intermittent impact of up to 90 seconds during traffic reconvergence. <BR> <BR> Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service drop during the switch replacement. Aug 21, 20:00:16 GMT+0 - Scheduled - Maintenance will begin as scheduled in 60 minutes. Aug 21, 21:00:07 GMT+0 - Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 22, 04:00:08 GMT+0 - Completed - The scheduled maintenance has been completed. Type: Maintenance

Duration: 7 hours

Affected Components:

<p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>12:35:12</var> GMT+0</small><br><strong>Scheduled</strong> - Twilio will conduct planned infrastructure maintenance on the London (IE1) PoP from August 21, 2026, at 14:00 PDT until August 21, 2026, at 21:00 PDT. Overall service impact is expected to be minimal; however, Voice traffic routing through the IE1/London edge location may experience a brief interruption or intermittent impact of up to 90 seconds during traffic reconvergence. <BR> <BR> Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service drop during the switch replacement..</p> <p><small>Aug <var data-var='date'> 21</var>, <var data-var='time'>20:00:16</var> GMT+0</small><br><strong>Scheduled</strong> - Maintenance will begin as scheduled in 60 minutes..</p> <p><small>Aug <var data-var='date'> 21</var>, <var data-var='time'>21:00:07</var> GMT+0</small><br><strong>Identified</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary..</p> <p><small>Aug <var data-var='date'> 22</var>, <var data-var='time'>04:00:08</var> GMT+0</small><br><strong>Completed</strong> - The scheduled maintenance has been completed..</p> ]]> Fri, 21 Aug 2026 21:00:00 +0000 https://status.katohq.com/maintenance/cmt0sdmte2htk0rmgc840knzx https://status.katohq.com/maintenance/cmt0sdmte2htk0rmgc840knzx