tag:status.katohq.com,2005:/history Kato Status - Incident history 2026-05-22T21:00:01.824+00:00 Kato tag:status.katohq.com,2005:Incident/cmsi2mvx704zh0yn38lccqeu2 2026-05-22T21:00:01.824+00:00 2026-05-22T21:00:01.871+00:00 Outbound networking issues affecting STT, TTS streaming and batch service Type: Incident

Affected Components: Deepgram

May 22, 21:00:01 GMT+0
Resolved - Some API requests may have experienced elevated error rates for approximately 2-3 minutes starting at 16:43 UTC on May 22, 2026. The issue has been resolved now..

]]> tag:status.katohq.com,2005:Incident/cmsi2jdyr04qb0rpb96rqmu2w 2026-05-19T23:32:19.885+00:00 2026-05-19T23:32:19.885+00:00 API users may see increased error rates for GPT-5.4 and GPT-5.5 Type: Incident

Duration: 2 days, 17 hours and 22 minutes

Affected Components: OpenAI

May 19, 23:32:19 GMT+0
Identified - We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation..

May 19, 23:38:09 GMT+0
Monitoring - We have applied the mitigation and are monitoring the recovery..

May 19, 23:59:03 GMT+0
Monitoring - We have applied the mitigation and are monitoring the recovery..

May 20, 00:37:42 GMT+0
Resolved - All impacted services have now fully recovered..

]]> tag:status.katohq.com,2005:Incident/cmsi2o9iu04gf0kpbu0x0s3gm 2026-05-15T09:12:36.949+00:00 2026-05-15T09:42:51.910+00:00 EU Residency - Issue with the Agents platform, TTS and Scribe in the EU residency server Type: Incident

Duration: 1 day, 6 hours and 14 minutes

Affected Components: ElevenLabs

May 15, 09:42:51 GMT+0
Resolved - The issue has been resolved. We will publish a public write-up on this status page once the investigation is completed..

May 15, 09:12:36 GMT+0
Investigating - We are currently investigating an issue with the Agents platform, TTS and Scribe in the EU residency server..

May 15, 09:30:13 GMT+0
Monitoring - We have released an update, and the error rate is back to normal. We are currently monitoring the situation..

]]> tag:status.katohq.com,2005:Incident/cmsi2je1b04qd0rpbjlin5d5i 2026-05-11T17:02:24.928+00:00 2026-05-11T16:11:00.000+00:00 Elevated error rates with GPT 5.5 Type: Incident

Duration: 2 days, 8 hours and 35 minutes

Affected Components: OpenAI

May 11, 16:11:00 GMT+0
Investigating - We are investigating the issue for the listed services..

May 11, 16:35:00 GMT+0
Identified - We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation..

May 11, 16:54:00 GMT+0
Monitoring - We have applied the mitigation and are monitoring the recovery..

May 11, 17:59:00 GMT+0
Resolved - All impacted services have now fully recovered..

]]> tag:status.katohq.com,2005:Incident/cmsi2je1t04qe0rpbtft52xfp 2026-05-08T12:31:00.183+00:00 2026-05-08T12:31:00.183+00:00 Increased Error Rate for gpt-5.5 model in the API Type: Incident

Duration: 4 days, 7 hours and 41 minutes

Affected Components: OpenAI

May 8, 12:31:00 GMT+0
Investigating - We are investigating the issue for the listed services..

May 8, 13:26:14 GMT+0
Investigating - We are seeing partial recovery, but are still working on implementing additional mitigations..

May 8, 13:42:57 GMT+0
Identified - We implemented the mitigations and are observing reduction in error rates, but are still seeing higher than normal latency..

May 8, 13:57:35 GMT+0
Monitoring - We have applied the mitigation and are monitoring the recovery..

May 8, 14:14:41 GMT+0
Resolved - All impacted services have now fully recovered..

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